Privacy Policy

1. Overview

Black Pearl Maritime Experiences operates the charter vessel Lady Alice. We maintain confidentiality and respect for your personal information, reservation preferences, and passenger data.

This policy explains how we collect and manage your information when you interact with our website, hold charter dates, or board Lady Alice.

2. Information We Collect

We collect information necessary for charter fulfillment and statutory maritime clearance:

• Contact Details: Name, phone number (WhatsApp), email address, and billing address.
• Reservation Information: Chosen occasion, preferred dates, time slots, guest counts, and special event notes.
• Passenger Manifest: Legal names and government identity document numbers of attending guests, mandated by the Indian Coast Guard and Mumbai Port Police.
• Technical Data: Standard IP address, browser type, and device characteristics collected to ensure secure website operations.

3. Purpose of Processing

Your information is used to:

• Respond to booking requests and coordinate custom itineraries.
• Communicate with you regarding florals, catering, timings, and boarding passes.
• File required passenger manifests with port and maritime security authorities.

4. Communications

When you send a booking request or enquiry, our team contacts you on WhatsApp, by phone or by email about that request.

5. Port Manifest Compliance

Maritime security regulations for Mumbai Harbour mandate that vessel operators maintain an accurate passenger log.

Guest manifest data collected for your charter is shared solely with authorized maritime law enforcement agencies (Mumbai Port Police and Indian Coast Guard). It is never sold, shared with commercial advertisers, or used for unsolicited marketing.

6. Data Sharing with Third Parties

We do not sell personal data. Information is disclosed only to:

• Vetted catering and hospitality partners strictly to execute your event requirements.
• WhatsApp and our email provider, to communicate with you about your booking.
• Statutory authorities when required by Indian law or port authority security orders.

7. Safeguards and Retention

We employ standard TLS encryption, firewalls, and restricted administrative access to safeguard data against unauthorized disclosure. Passenger manifests are archived for the duration specified by port guidelines and then securely purged.

8. Your Rights Under the DPDP Act

Under the Digital Personal Data Protection Act (2023), you may request access to your stored personal information, request corrections, or request data deletion where not overridden by statutory maritime safety requirements.

9. Grievance Contact Officer

For data protection inquiries or requests:

Grievance Officer · Black Pearl Maritime Experiences
Jetty No. 2, Princess Ferry Wharf (Bhaucha Dhakka), Mazgaon, Mumbai 400010
Email: blackpearl.exc@gmail.com · Phone: +91 85912 06214