How booking requests, cancellations, weather closures and date changes work for charters aboard Lady Alice.
Lady Alice hosts one private party at a time, so confirming a booking reserves the entire vessel for you and turns away other requests for that time.
This policy explains how booking requests, cancellations and date changes work.
A booking request sent through our website is not yet a confirmed booking. Our charter team reviews availability and confirms the details with you on WhatsApp.
You can withdraw a request at any time before it is confirmed. Simply let us know on WhatsApp or by email.
Cancellation terms for confirmed charters are shared in writing with your booking confirmation. Please give us as much notice as possible, as catering, staffing and port arrangements are made in advance.
For cancellations within 7 days of the charter date, you may request a one-time date reschedule, subject to calendar availability.
Lady Alice operates year-round with protected lounge decks and indoor staterooms. However, maritime safety is non-negotiable.
If the Directorate General of Shipping, Mumbai Port Trust, or the Indian Coast Guard officially closes Mumbai Harbour to passenger navigation due to cyclonic alerts or severe squalls, your charter is rescheduled to a new date of your choice within 12 months.
If Lady Alice is unavailable due to unforeseen mechanical or statutory inspection requirements, Black Pearl will notify you immediately and offer an alternative date.
If you give written notice at least 7 days before your charter date, Black Pearl permits one (1) complimentary date reschedule within 6 months, subject to calendar availability.
To cancel or move your date, please share your booking reference with our charter team:
Email: blackpearl.exc@gmail.com
Direct WhatsApp: +91 85912 06214
Operating Hours: Monday – Sunday, 9:00 AM – 11:00 PM IST